Kingfisher is a small, professional and well-established
business. It is our aim to undertake work that best
matches our resources and skills and in doing so
ensure the very best attention to detail and quality
in everything we do…That means, we look after
you! For this reason we are unable unfortunately
to undertake formal sit down wedding catering for
more than 130 persons, although we are able to cater
for larger formal functions dependent on venue and
menu selection. Please note that we may also charge
a supplement for catering for less than 80 persons, in
order to cover running costs and general overheads
for this type of event. It is however always our
intention to offer value for money and “Kingfisher”
boasts an enviable track record and years of satisfied
clients and testimonials. While we have indicated
minimum numbers for different styles of catering that
we offer, we are often happy to undertake smaller
groups by arrangement, however an additional
surcharge per head may be applied based on your
overall requirements, again dependent on venue and
time of year.
It is Kingfisher's intention to make our pricing as
straightforward as possible and to be ‘up front’ about
any additional costs that you may incur that are
appropriate to your function. It is always our intention
to provide quality and value for money and we will
always inform you of any costs that are outside of
our normal remit. To aid this we would appreciate
a site or home visit prior to the event to ensure
that facilities are adequate to produce your food to
the highest possible standard and to ascertain if any
additional equipment or services may be required.
(All of which will be advised to you in our formal quote)
We have a good team around us at Kingfisher,
with many experienced service staff who have
worked with us over several years. They are, as
you would expect, smart, courteous discreet and
always professional, no task is too small or large-so
you should never be afraid to ask! We are used to
working in many different types of environment and
we pride ourselves in leaving each and every venue
clean, tidy and as found (sometimes better!).
We provide and maintain all of our own china, cutlery,
crockery (glassware available to hire separately) and
even with the most simple of buffets we return all
equipment to our purpose built kitchens in St Albans
to be cleaned.
All of our food is made and assembled at our own
purpose-designed premises. You are always welcome
to visit our kitchens to inspect our facilities by prior
arrangement. We follow strict HACCP guidelines for
all food production, handling, storage and distribution
and dealings with our clients and their guests. Of course, health and
safety remains at the top of our list of priorities.
Ideally we like to meet and discuss every client’s
event and will help you to plan and make your event
unique and special. It is our policy to produce a formal
written quote prior to your agreement to proceed
and bookings are not accepted until our written
quote has been formally accepted. We normally ask
for a holding deposit to confirm your order and will
advise on this at the time of our first meeting. We
respectfully request that you make your full payment
for your event within our 14-day invoice period
(from satisfactory conclusion of your event). On larger
functions of over 100 people, we may request a small
holding deposit against breakages or losses etc and
we will issue you with a “replacement of equipment”
charges list. Please note this only applies to events
where we are not on site for the duration of your
event.
Your peace of mind is of course also high on our list
of concerns and our management is on hand whenever
required leading up to your event to deal with any
questions and organisation of the function, all of these
costs are contained within your quotation and we
make no additional charges for this service. We do of
course have many client references and we can always
show examples of events we have undertaken and
discuss any areas in which you need reassurance.
It is normal for us to do a “free food” tasting as part
of any trial assessment by our clients, this is however
only available at our kitchens and would be offered
once our written quote has been accepted and a
deposit taken, we also discount children’s meals and
will provide a small amount of free food to cover
others working on the day... Photographer, Band,
DJ, etc.
The menus and details contained within our
presentation are, we believe, extensive, however given
the tremendous range and numbers of events that
we undertake every year and the requests that we
are asked to fulfil, it is extremely difficult to break
down all possible additions or potential variations to
the information contained in our brochure. Prices and
menus may change from time to time without prior
notice in order for us to keep pace with the demands
of our clients.
In order to help you budget for your event, please
do consider the following:
1.
Our fixed choice menus are primarily designed to be
on a semi inclusive basis, however most other menus
may attract service charges which we will make clear
in our quotation. Please note that all menus and
services (including staffing) are subject to VAT. Every
function we undertake, no matter how large or small,
is given a formal written quote and subject to any
changes made by you, we will never add any unknown
costs.
2.
If you are having hot food prepared at your venue
and there are no cooking facilities available (or they are
very limited), we may have to make additional charges
for any special heavy equipment. We will of course
discuss this with you at length when helping you with
your menu choices and where possible we will utilise
Kingfisher's own equipment pool to ensure that no
unnecessary costs are incurred.
3.
Prices as indicated do not include glassware (which we
are able to hire at a reasonable charge). Any breakages/losses will
need to paid for at our “replacement” prices. We have an extensive
wine and general bar list
and can discuss running a bar service, however we
do not charge for corkage, which includes reception
drinks, opening and pouring the first glass of wine at
the table and any champagne service for toasts and
speeches.
Staffing – Every event is different and may need
more or less staff dependent on the style of food, the
demands of your guests and the numbers of courses
available etc. Some basic staff costs, including the
kitchen staff teams have already been contributed to
within our fixed price menus. Labour costs may also
be included for delivery, layout or collection and we
have indicated a list of additional services at the rear
of this presentation to help you plan and budget. On
most functions requiring staffing (which we will discuss
and advise you of within our formal quotation), our
general policy is to charge a fixed fee per member of
staff to cover the initial five hours of service @ £65.00
per session. Thereafter we charge each staff member
at £9.00 per hour or part thereof and £15.00 per
after midnight. Please note that any additional event
managers are charged at £10.00 per hour and £15.00
per hour after Midnight.
As we hope you will appreciate, Kingfisher undertakes
many different types of catering throughout the year,
from small parties and celebrations to large dining
and formal events. Every client is important to us
and every meal we produce has the same standards
of care and excellence applied to it. It is our aim
therefore to “go beyond your expectations” and to
lead the way in customer service and attention to
detail. The menus in this presentation provide just a
snapshot of what we can offer and we have tried to
capture some things that we hope will spark your
imagination. We are always on hand to answer any
questions on the enclosed and are always happy to
visit you by arrangement to help plan and cost your
event without any formal commitment…so please do
not hesitate to call us.
Happy Munching
Pam & Ian White
For & on behalf of Kingfisher Caterers Ltd.